QuietCare monitors lifestyle activity and is unique as it predicts normal behavioural patterns and reports significant changes, warning of developing problems and prompting early intervention. It can also be used in conjunction with other procedures as an assessment tool for telecare.

QuietCare monitors key Activities of Daily Living including:

•bathroom usage
•meal preparation
•interaction with medication
•sleeping patterns
•overall activity level

QuietCare will also alert to:

•a failure to exit the bathroom within a reasonable period of time
•no morning bedroom exit
•night-time wandering
•low and high ambient room temperatures
•lower than normal overall activity levels
•changes to normal meal preparation activity
•changes to normal night time bathroom visits
•power/telephone/system malfunction

Such timely, accurate and actionable information enables Service Clients and their carers to make better decisions relating to their safe, independent and dignified living. It provides peace of mind to carers and helps care professionals make assessments and improve the quality and efficiency of care they provide.

As QuietCare is a passive system that requires no behavioural change or intervention on the part of the Service Client it is particularly suited for use with vulnerable and at-risk user groups, such as people at risk of falling, people with dementia, diabetes or other chronic conditions.

“QuietCare Alert? offers the same service level as “QuietCare? with the added benefit that urgent alerts are delivered to Emergency Contacts via a Call Centre.

The standard QuietCare product, comprising of five small motion sensors (there is no video or audio) and base unit, is easily installed and simply plugs into the Service Client’s telephone and electrical supply. The base unit dials in on a freephone number to the QuietCare central computer every two hours, or more frequently if necessary, and downloads the data, the QuietCare system analyses the raw motion data and automatically develops a baseline of each Service Clients normal daily activity. Noteworthy changes are identified and reports are generated that can be viewed via a secure internet connection by persons authorised by the Service Client. Alerts can be delivered by email, pager or via a call centre.

As the name implies, QuietCare Professional is designed for the professional sector, such as Social Services, Housing and PCT’s. Carers can view information for each Service Client via the Individual Summary Screen. In addition the QuietCare Professional Service enables professional carers to case manage a group of Service Clients utilising the QuietCare Group Summary Screen. Automated alerts are delivered to the Emergency Contacts via email or pager, or via their own call centre.

QuietCare is the entry service level and is geared towards the individual, self-funded Service Client. The QuietCare service level enables carers to view information for the Service Client via an Individual Summary Screen. Automated alerts are delivered to the Emergency Contacts via email or pager.

Telecare also includes telehealth, designed for the management of clients’ long-term conditions and to complement on-going healthcare regimes. Data such as blood pressure is transmitted confidentially to a response centre or clinician, and any vital signs outside of set parameters will trigger a response.

For people with medical conditions that require regular care and monitoring, Telehealth means the difference between spending time in hospital and living independently and comfortably at home. Chubb Community Care telehealth systems will ensure that they still receive the protection and reassurance they need – even clinical consultations via an automated question and answer
system, videophone or direct speech, and as a medication reminder.

For hospitals and other healthcare providers it means freed-up beds, fewer unscheduled visits to A&E units, G.P’s surgeries or clinics and more efficient use of both hospital-based and home-visiting nursing staff.

Chubb Community Care telehealth systems can also be used by public service providers such as Social Services for everything from care in the community to occupational therapy, delivering savings in valuable time, resources and cost.
 

The web based software is used by the clinician to view patient information. When a clinician enters the software a list of patients being monitored by health professional is displayed, these are sorted by alarm/warning status.

Care providers are able to review the information recorded by the patient at any time using the doc@HOME secure WEB connection.

All the features, functions and data collection of the CareCompanion are retained. Complete CareCompanion Nurse Station software is available to guide the caregiver and to access person or patient’s records and other data during the video call.